NewFree sixty minute diagnostic on the work you would most like off your team. Written recommendation either way, whether or not we build it. Book it →

Ask your business a plain question, get a real answer.

Most businesses already have the data they need. It is just in three different places, formatted three different ways, and none of them talk to each other. We build the layer that lets anyone on your team ask a question in plain English and get a real answer back, with the source row attached.

Best for
Teams drowning in reports
Diagnostic
Free, sixty minutes
Ownership
Yours from day one

What is a conversational data layer?

A conversational data layer is a single interface built over your existing data, including CRM, spreadsheets, databases, and documents, that lets anyone on your team ask a question in plain English and get a real answer back, with the source row attached. No dashboard to maintain. No analyst to book. No hour spent reformatting a spreadsheet before you can see what is happening.

Most businesses have the data they need. It is just in three different places, formatted three different ways, and none of them talk to each other. Getting a straight answer out of it means running a report, booking time with someone who knows the system, or spending an hour reformatting things into a shape that answers the question you actually had. The problem is not the data. It is the gap between the question and the answer, and that gap costs time on every decision your team makes.

What is included in every build

  • 01Data mapping, we document every source your business currently uses to store and retrieve information, including the unofficial ones that actually run the company
  • 02Integration and connection, we connect the sources into a single queryable layer. Where data is inconsistent or duplicated, we resolve it as part of the build
  • 03Natural language interface, your team asks questions in plain English. The layer returns answers with the source row or document attached
  • 04Full handover, repository, credentials, runbook, and every prompt in source control. Yours from day one

Common shapes

  • aReporting on demand without a BI seat per person
  • bCustomer or order lookup across multiple systems at once
  • cOperational data Q&A over five plus years of historical records
  • dCompliance and audit queries with citations sufficient for evidence

Where to go next

A conversational data layer pairs naturally with workflow agents that act on what the data tells you, and with bespoke internal tooling built around your stack. The fastest way to find the right starting point is to run the audit.

Frequently asked

Data layer, specifically.

General questions live on the services hub. These are the ones we hear most about a data layer in particular.

CRMs, spreadsheets, relational databases, flat files, PDFs, and most cloud hosted tools with an accessible API or export. The specific sources depend on your stack. We establish this in the diagnostic before any work begins.
Your data stays in your environment unless you ask otherwise. We work to UK GDPR standards by default, every action the layer takes is logged with a full audit trail, and we will sign a DPA. We will tell you honestly if a particular model or vendor creates a compliance issue for your situation.
No. Dealing with messy, inconsistent, or duplicated data is part of the work. We resolve conflicts and inconsistencies as part of the build rather than asking you to clean house first.
Yes. The interface is plain English. If you can type a question, you can use it. We run a short session with the team before handover to make sure everyone is comfortable. There is nothing to learn beyond asking the question you already want answered.
Every answer comes with the source data attached. Your team can verify any response against the original row or document. Where the layer is uncertain, it says so rather than guessing. Accuracy improves over the first few weeks as queries are reviewed and the layer is refined.
It goes onto the monthly retainer. Data sources change shape more than almost anything else in a business, so we keep the connections working, fold in the new sources you bring us, and tune the answers as people find new questions to ask. Rolling, thirty days notice. You own the layer outright either way.
After go live

The retainer. Where the build keeps earning.

Builds rarely fail on the day they go live. They fail around month four, when the systems around them move and nobody inside has the time to keep up. Monthly, rolling, thirty days notice.

Running

It keeps working.

We watch it. When something it leans on changes, a field in the CRM, an API version, the shape of a form, we fix it before it turns into your problem on a Monday morning.

Tuning

It keeps matching the work.

Your process moves and the exceptions change. We tune the prompts, the rules and the escalation thresholds so the output stays right instead of drifting away from how you actually work.

Growing

It keeps growing.

Every month carries build time for the next thing. The system widens into the work next door rather than standing still at whatever it did in week one.

You own it either way. The repository, the prompts, the keys and the runbook are handed over on day one of go live and stay yours whether we carry on or not. That is deliberate. A retainer you can end in thirty days has to earn its place every month, and that is the only sort worth selling.

Talk about the retainer →

Scope a data layer.

Bring the process. We map it, find the bottleneck, and write a one page recommendation with a fixed price, yours either way.

Book a conversation →
ResponseWithin one working day
BasedGreater Manchester, UK
ApproachCustom, never templated