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Understand it first, then decide whether to build.

Long form explanations of AI agents, workflow automation and what sits underneath them. Written for the owner or operations lead weighing up a build, and kept tool neutral, so nothing here is a pitch for software we happen to sell.

Topics
Diagram: four steps joined left to right by arrows, with a dashed branch dropping from one step to a separate box, for a process and its exception path.
Workflow automation

Workflow mapping: a practical guide
Diagram: four frames nested one inside another with a marked centre, for a term defined inside a wider term.
Foundations

What is generative AI?
Diagram: four frames nested one inside another with a marked centre, for a term defined inside a wider term.
Foundations

What is business process automation?
Diagram: four frames nested one inside another with a marked centre, for a term defined inside a wider term.
Foundations

What is artificial intelligence?
Diagram: a stack of rows with one highlighted, joined by an arrow to a circle at the right, for a query matched against a stored index.
Under the hood

Vector databases explained
Diagram: a central hub joined by spokes to several smaller boxes, for one goal broken into separate tool calls.
AI agents

Types of AI agents explained
Diagram: four steps joined left to right by arrows, with a dashed branch dropping from one step to a separate box, for a process and its exception path.
Workflow automation

The complete workflow automation guide
Diagram: a central hub joined by spokes to several smaller boxes, for one goal broken into separate tool calls.
AI agents

The complete guide to AI agents
Diagram: a stack of rows with one highlighted, joined by an arrow to a circle at the right, for a query matched against a stored index.
Under the hood

The AI integrations guide
Diagram: a stack of rows with one highlighted, joined by an arrow to a circle at the right, for a query matched against a stored index.
Under the hood

RAG explained: retrieval augmented generation